Shipping and Payment

Delivery

All orders received during office hours, ie Monday to Friday within 10:00 am, will be placed on the same day on order. There are no deliveries on Saturdays, Sundays and public holidays. These are processed immediately on the next working day. Upon successful order, each customer immediately receives the order confirmation. Delivery of the package takes place in the EU within 2-4 working days. The goods ordered by you can also be delivered to a different address than the billing address. In this case simply enter a different delivery address during the ordering process.

Shipping

The costs for shipping in the EU countries amount to € 15.00.- for orders up to € 80, 99.-, from € 81.00 to € € 120.99.- we charge € 12.00. - and from € 121,00.- we will send your order for free. We charge for shipping in Italy € 7.99.- (for an order until € 120,99.-). Above € 121,00 - we will ship your order for free.

Shipping process

Upon receipt of payment, the ordered goods leave our warehouse. After that, the buyer receives a shipping confirmation mail with the exact shipment number at about 6:00 pm. With this number, you can always track the status of your package. The goods will normally arrive in 2-4 working days.

Prices and currencies

All prices at Pierre are in Euro including VAT.

We offer the following payment methods:

• Credit Card (Stripe Inc.)

Visa and MasterCard are accepted

• Sofort (SOFORT GmbH)

For payments with Immediate, you will be redirected to Immediately to complete the process.

• Paypal (Paypal Inc.)

For Paypal payments, you will be redirected directly to Paypal to complete the process.

• Advance payment / bank transfer

With bank transfer you will automatically receive a confirmation email with the bank details after the order. You have 4 working days to complete the transfer. After this period, the order will be canceled. Once the amount has been received on our account, the goods will be shipped.